Customer Experience Support
Job Title:
Customer Experience Support Department:
Administration, Facilities & Secretarial Country:
United States of America State/Province:
Arkansas City:
Lowell Full/Part Time:
Full time Job
Summary:
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
Job Description:
Key
Responsibilities:
Book loads and enter orders tendered from customers.
Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
Monitor freight in transit and customer location requests for appointmentsPerform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.
) and compile and arrange data
Qualifications:
Minimum Qualification:
High School Diploma/GED with less than 1 year of working experiencePreferred Qualification:
Ability to communicate effectivelyAbility to multitaskAbility to prioritizeAbility to quickly learn new systemsKeyboarding and typingAbility to meet or exceed customer needs and expectations and provide excellent serviceAbility to process information with high levels of accuracy Education:
GED (Required), High School (Required) Work
Experience:
Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics Job Opening ID:
00395549 Customer Experience Support (Open) This job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary:
$10.
02 - $16.
31.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Experience Support Department:
Administration, Facilities & Secretarial Country:
United States of America State/Province:
Arkansas City:
Lowell Full/Part Time:
Full time Job
Summary:
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
Job Description:
Key
Responsibilities:
Book loads and enter orders tendered from customers.
Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
Monitor freight in transit and customer location requests for appointmentsPerform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.
) and compile and arrange data
Qualifications:
Minimum Qualification:
High School Diploma/GED with less than 1 year of working experiencePreferred Qualification:
Ability to communicate effectivelyAbility to multitaskAbility to prioritizeAbility to quickly learn new systemsKeyboarding and typingAbility to meet or exceed customer needs and expectations and provide excellent serviceAbility to process information with high levels of accuracy Education:
GED (Required), High School (Required) Work
Experience:
Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics Job Opening ID:
00395549 Customer Experience Support (Open) This job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary:
$10.
02 - $16.
31.
Estimated Salary: $20 to $28 per hour based on qualifications.
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